Privacy policy

Daily Bloom Privacy Policy

Daily Bloom operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a complete shopping experience (collectively referred to as “the Service”). Daily Bloom is supported by Shopify technology, enabling us to deliver the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the information collection, use, and disclosure practices described herein.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you or another individual. It does not include anonymized or de-identified information. Depending on your interaction with the Service, your place of residence, and applicable laws, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact details: name, address, billing address, shipping address, phone number, email address.

  • Financial information: credit/debit card and bank account numbers, payment card details, transaction information, payment confirmations.

  • Account information: username, password, security questions, preferences, account settings.

  • Transaction information: items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as past transaction history.

  • Communications: information you provide when contacting us, such as customer support inquiries.

  • Device information: device, browser, network details, IP address, unique identifiers.

  • Usage information: how and when you interact with the Service.

Sources of Personal Information

We may collect personal information from:

  • Directly from you (e.g., account creation, purchases, communications).

  • Automatically through the Service (e.g., cookies, device data).

  • Our service providers (e.g., payment processors, IT support).

  • Our partners or other third parties.

How We Use Personal Information

We may use your personal information to:

  • Provide, adjust, and improve the Service: fulfill contracts, process payments, complete orders, manage accounts, ship products, handle returns/exchanges, personalize shopping experiences.

  • Marketing and advertising: send promotional messages via email, SMS, or mail; display targeted ads based on your activity.

  • Security and fraud prevention: verify accounts, detect and investigate fraud or malicious activity, protect public safety.

  • Communications: provide customer support, respond to requests, maintain business relationships.

  • Legal compliance: comply with laws, respond to legal processes, enforce terms and policies.

Disclosure of Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Shopify, service providers, and vendors (e.g., IT, payments, analytics, shipping).

  • Business and marketing partners (e.g., personalized advertising).

  • Affiliates or members of our corporate group.

  • In business transactions (e.g., mergers, bankruptcy).

  • When required by law or to protect rights and safety.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service. Information you submit may be transferred to Shopify and third parties outside your country of residence. Shopify may combine data from your interactions with our store and other merchants to provide enhanced features. Shopify is responsible for processing such data and responding to related rights requests. For more details, see the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Service may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Information shared on public or semi-public platforms may be visible to others. Links do not imply endorsement unless otherwise stated.

Children’s Data

The Service is not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of such information. We do not knowingly “share” or “sell” personal information of individuals under 16 years of age.

Information Security and Retention

No security measure is perfect, and we cannot guarantee complete security. Information transmitted may not be secure. Do not send sensitive information through insecure channels. Retention depends on factors such as account maintenance, service provision, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access/know: request access to personal information we hold.

  • Delete: request deletion of personal information.

  • Correct: request correction of inaccurate information.

  • Data portability: request a copy or transfer of your information.

  • Manage communication preferences: unsubscribe from promotional emails.

You may exercise these rights through the Service or by contacting us. Shopify-related rights can be exercised via the Shopify Privacy Portal. We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about our handling of personal information, contact us using the details below. Depending on your location, you may appeal our decisions or file complaints with local data protection authorities.

International Transfers

We may transfer, store, and process personal information outside your country of residence. For transfers from the EEA or UK, we use recognized mechanisms such as EU Standard Contractual Clauses or UK equivalents, unless the destination is deemed adequate.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on the website with a revised “last updated” date.

Contact Information

If you have questions about our privacy practices or wish to exercise your rights, please call us or email support@dailybloom.co.