Refund policy
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, contact us at support@dailybloom.co.
If we accept your return, we will send you a return shipping label and instructions on how and where to send the package. Items returned to us without prior authorization will not be accepted.
For any return questions, feel free to contact us at support@dailybloom.co.
Damaged and Defective Items
Please inspect your order upon receipt. If an item is defective, damaged, or you received the wrong item, contact us immediately so we can assess the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), customized products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please contact us.
We regret that we cannot accept returns for sale items or gift cards.
Exchanges
The fastest way to ensure you receive the desired item is to return the item you have and place a new order for the replacement once your return is accepted.
EU 14-Day Cooling-Off Period
Notwithstanding the above, if your order was shipped to the EU, you have the right to cancel your order or return your items within 14 days for any reason, without needing to provide justification. As stated above, your items must be in the same condition as when you received them, unworn or unused, with tags attached, and in their original packaging. You will also need your receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will automatically receive your refund via your original payment method within 5 business days. Please note that your bank or credit card company may also require some time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@dailybloom.co.